Refund policy

Return and Refund Policy

At Skipipy Glow, we want every customer to feel confident and satisfied when shopping with us. If your order has an issue or you need to request a return, please review our policy below.

Returns

You may request a return within 30 days of delivery. To be eligible, the item must be unused, in its original condition, and returned with the original packaging. We may require your order number or proof of purchase.

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns for opened or used skincare, beauty, or personal care products.

We also do not accept returns for gift cards, final sale items, clearance items, or customized/personalized products.

How to Request a Return

To start a return, please contact us at support@skipipy.online
with your order number and reason for return.

If your item arrived damaged, defective, or incorrect, please include clear photos of the product and packaging so we can review the issue quickly.

Return shipping costs are the customer’s responsibility unless the return is due to a damaged, defective, or wrong item sent by us.

Refunds

Once we receive and inspect your returned item, we will notify you by email. If approved, your refund will be issued to the original payment method.

Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.

Damaged or Incorrect Orders

Please inspect your package as soon as it arrives. If you receive a damaged, defective, or incorrect item, contact us within 7 days of delivery so we can help with a replacement, exchange, or refund when eligible.

Skipipy Glow
814 SE 5th Ct, Fort Lauderdale, FL 33301
Phone: 631-252-2987
Email: support@skipipy.online.